Lessons Learned This Week

1. Although slightly less effective, wearing a lime green fedora is a more appropriate way to get attention than changing your name to "Anastasia."

2. When people are whining about an online registration system and you are positive the problem is user error, a polite response is: "It must have timed out."

3. A surefire way to make people from all cultures happy is to purchase miniature flags from every country of the world and learn how to say the word "free" in every language.